Services
SalesAssessment.com’s online assessment and analysis products are easy to deploy and interpret. However, clients only derive full value from the process when they feel able to provide appropriate post-assessment feedback to individuals and then put in place suitable initiatives to maximize development opportunities and drive any necessary organizational change.
Accordingly, we offer clients a portfolio of training and support services designed to maximize the benefits you obtain from our Sales Talent Assessment product and associated analysis tools. These solutions provide the insight, support and training you need to make the most of SalesAssessment.com’s unique approach to sales talent management.
Training
Available in 1, 2 or 3-day packages, our training focuses on understanding the scope of the Sales Talent Assessment report and the process of providing appropriate post-assessment feedback to individuals. Particularly in sales, this may be a new experience for many managers.
Please note that we are acutely aware of the sensitivities and confidential nature of the data involved in the assessment and feedback process. Appropriate training protocols ensure that live data is only shared with those directly involved in a specific assessment and feedback assignment.
Day 1 – interpreting the Sales Talent Assessment report
Working with relevant sample sales roles, we offer a detailed section-by-section explanation of the Sales Talent Assessment report. Delegates take away a thorough understanding of the reports and how to interpret them, enabling them to derive maximum benefit from the assessments.
Day 2 – Preparing to provide post-assessment feedback
Providing appropriate feedback to employees is absolutely vital to avoid motivational issues and to position the assessment process as part of an ongoing development partnership between the organization and employee. Delegates receive a comprehensive grounding in providing feedback and have the opportunity to prepare feedback on their own team’s Sales Talent Assessment reports. The day involves presentations and intensive coaching so delegates feel confident in delivering quality feedback to candidates or colleagues who have been through the assessment process.
Day 3 – Putting feedback into practice
This role-play-based training day provides deeper insight into the feedback process – including examples of good and bad approaches – polishing the skills of managers tasked with providing feedback to potential new hires and employees. The day offers the opportunity to work through a series of real-life scenarios within the context of the delegate’s own team, but in an entirely safe environment.
Feedback and feedback support
Not all organizations are comfortable with or can find the time for providing feedback to colleagues or potential new hires. Occasionally, managers are not available to conduct the feedback process within an appropriate timescale. Sometimes the necessary feedback is particularly sensitive or complex, especially when the person being assessed is in a very senior role.
Under these circumstances you can engage us to support the feedback process or provide it on your behalf. As external consultants, we bring a totally independent and objective perspective.
Pre-feedback support
Where managers face a particularly complex scenario and require assistance to ensure they understand all the issues and the best way to deliver appropriate feedback, SalesAssessment.com’s experienced consultants are on hand to provide pre-feedback support.
Feedback delivery
On occasions, clients prefer us to deliver feedback on their behalf. We work closely with you to understand all the issues and then deliver objective and professional feedback in the most appropriate way.
Consultancy
The Sales Talent Assessment suite of assessment and analysis tools are extremely powerful, enabling clients to transform the performance and return from their sales organization. However, the assessment process is only the start of the journey towards optimizing and aligning the sales organization for evolving market conditions. Where do you go after the assessment process?
In order to help clients capitalize on their investment in the assessment process, our experienced consultants can offer expert advice on how to realign the sales organization around the sales roles that will actually deliver maximum benefit. For instance, we can:
- help you understand whether your people are best suited to their current sales roles or to different ones;
- help you decide whether your organization would benefit from introducing different sales roles to drive increased revenue; and
- provide detailed support around re-structuring and re-aligning the sales organization, including development needs analysis and assistance for clients in building their own individual and team development plans.
For further information and to discuss your specific requirements, please contact the Head of our Training and Consultancy Practice, Marie Crespo
on +44 (0)207 078 8818
or email her at mdmcrespo@salesassessment.com.
