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Call us at +44 (0)207 078 8818 Privacy Policy

Last modified: 1st February 2013

We have provided this Privacy Policy Statement to help you understand how we collect, use and protect your information when you visit the Site. We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.

You should read this notice in conjunction with the Terms of Use for the Site.


We only use Session ID cookies on this website. Here is the European Data Protection authority’s opinion on use of Session ID cookies.

In June 2012, European data protection authorities (as part of the Article 29 Working Party) adopted an opinion which clarifies that some cookie uses might be exempt from the requirement to gain consent:

• Some cookies can be exempted from informed consent under certain conditions if they are not used for additional purposes. These cookies include cookies used to keep track of a user’s input when filling online forms or as a shopping card, also known as session-id cookies, multimedia player session cookies and user interface customisation cookies, e.g. language preference cookies to remember the language selected by the user.

• First party analytics cookies are not likely to create a privacy risk if websites provide clear information about the cookies to users and privacy safeguards, e.g. a user friendly mechanism to opt out from any data collection and where they ensure that identifiable information is anonymised. warrants that it meets the above requirements – and as cookies are not stored, is not required to offer an opt-out.

You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this Privacy Policy Statement.

Collection of personal data

In general, you can visit web site without telling us who you are and without revealing any information about yourself. However there may be occasions when you choose to give us personal information. Generally this will be for the purposes of:

receiving further information from us or;
taking one of our sample tests and any related purpose where you have consented to the collection.
We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations. We do not collect or use personal data for any purpose other than those indicated above and will ask you when we need information that personally identifies you or allows us to contact you.

If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose by indicating in a box at the point on the site where personal data is collected.

Use and Disclosure

If we require you to provide certain personal information about yourself for the purposes described above, we will not rent, sell or exchange information about you to third parties except where you consent, where you would reasonably expect the information to be disclosed (e.g. to our Reseller channel for marketing purposes, or to follow up on a request from you) or where we are legally required to disclose such information.

Log Files

Like most web site providers, we analyze server log files to collect statistical information about how our web sites are used. This type of information is collected only at an aggregate level and includes browser types, Internet service providers, referring / exit pages, platform types, date/time stamps and other broad demographic data. Such data is not linked to personally identifiable information.

Accessing and updating personal information

If at any time you wish to change personal information that is incorrect or wish to have your personal information deleted, please contact us by sending an email to Unless personal information is required to be retained by us for administrative or legal reasons, will meet such requests at the earliest possible opportunity by deleting or amending your personal information where appropriate. You can ask us whether we are keeping personal data about you.

Requests may be made in writing to:
Data Protection officer Ltd
Church Lane

Please note that proof of identification is required before we can release any information.

This may be provided in the following forms:

A paper copy of a bank statement, utility bill or other company letter sent to you, or;
A paper copy of your driving license, birth certificate, passport or benefits book.
Proof of identity should be signed and dated by you and sent to the address above with a stamped addressed envelope so that we can send the information that you have requested to you.
You may request that the above information is sent to you by email instead.


We reserve the right to charge a £10 administration fee for providing this information to you.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and we will also revise the “last updated” date at the top of this privacy statement. If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us at:

Privacy Matters
Church Lane

Information Security

We protect the quality and integrity of your personally identifiable information and we have implemented appropriate technical and organizational measures to do so. We have implemented security policies, rules and technical measures to protect the personal data that we have under our control.

All our employees, partners and data processors, who have access to and are associated with the processing of personal data, are required to respect the confidentiality of our visitors’ personal data. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

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